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Learning Services Outsourcing - A Global Strategic Business Report
Market |
Business Services |
Report Type |
Market Research |
Country |
Global |
Published |
1 July 2010 |
Number of Pages |
130 |
0 days |
|
Publisher |
Global Industry Analysts |
File Format |
- |
Organizations generally perform learning activities through a decentralized system that supports learning and training functions, wherein the responsibility of management and funding rests on individual business units, rather than the HR department. In view of such complex learning functions coupled with the rising significance of effective talent management, companies across the world are adopting Learning Services Outsourcing (LSO) as an approach for fulfilling their learning requirements. The need to cut overall operational costs and reduce administrative burden associated with the integration of learning management systems (LMS) is also driving companies to adopt the outsourcing model for learning function, either in part or as whole. Unfavorable economic conditions are encouraging companies to seek outsourcing services for various business functions, as part of efforts aimed at lowering the mounting costs and for enhancing profitability.
The United States dominates the global market for learning services outsourcing, as stated by the new market research report on learning services outsourcing. Growth in the global learning services outsourcing market is driven by the increasing desire of large organizations to employ outsourcing as a tool for strategic management of learning activities. Further, the growing alignment of business performance and training operations is expected to foster demand for learning outsourcing operations in organizations. The inability of in-house learning function to offer the same level of efficiency and effectiveness, as achievable through outsourcing of learning functions, also drives companies to seek services of external experts.
Organizations contracting with a Learning Outsourcing Service provider are confronted with a number of issues in the form of selection process, management of outsourcing relationship, operational priorities, and implementation of appropriate learning strategy for enhancing performance. Companies also raise concerns over the potential loss of intellectual property, and complications related to cultural adjustments. Some organizations are reluctant to outsource learning functions because of outsourcer's inability to meet client requirements, potential loss of control due to delegation of duties, and uncertainty pertaining to returns on investment.
The report titled Learning Services Outsourcing: A Global Strategic Business Report provides a review of market trends, product introductions/innovations, and recent industry activity. The study analyzes market data and analytics in terms of revenues for the United States and Rest of World. Major players profiled in the report include Accenture Plc, ACS Learning Services, Convergys Corporation, General Physics Corporation, Genpact Ltd., GeoLearning Inc., IBM Corporation, Intrepid Learning Solutions, KnowledgePool Group Limited, Logica plc, Raytheon Professional Services LLC, and RWD Technologies, Inc.
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