1.OVERVIEW
Personnel Services: A Preface
Origin of Personnel Services Industry
Development of Personnel Services Industry- through the Years
Salient Features of HR/Personnel Services Industry
Nature & Characteristics:
Agency Fees
Task of Personnel Provider
Specialization-A Recent Growing Trend
Global HR Services Industry
Table 1: Global HR Services Market (2007 & 2008): Breakdown of Revenues by Segment – Staffing Services (General Staffing, Professional Staffing) and Other HR Services (In Euro Billion)
Table 2: Breakdown of Private Employment Firms for Select Country (2007)
Role & Structure of Staffing Industry
Employment Placement Agencies
Professional Employer Organizations
Temporary Help Services
Advantages and Disadvantages
Advantages of Temporary Work
Disadvantages of Temporary Work
Global Staffing Market
Key Statistics:
Table 3: Global Staffing Services Market (2008): Percentage Share Breakdown of Volume by Geographic Region
Table 4: Top 10 Staffing Firms Worldwide (2007): Breakdown of Revenues by Company (In Euro Billion)
Table 5: Global Staffing Services Market (2005): Breakdown of Revenues by Geographic Region (in Euro Billion)
Current Market Scenario
Origin of Jobs Crisis & its Aftermath
Impact of Recession
Finding Business Opportunities In Difficult Times
Trends in Global Recruitment Market for 2009
Top 10 Workplace Trends During 2008–2009
A Typical Recruitment Cycle During Economic Slowdown
Phase I – Retrenchment
Phase II – Replacement
Phase III – Recruitment
Trends in Global Labor Market for 2009
Major Challenges
Trends and Forecast for Audit Recruitment Market – 2009
Recessionary Climate Affect Executive Recruitment Market
Role of Government
Regional Employment Conditions
Developed Economies and the European Union
Middle East and North Africa
Sub-Saharan Africa
Central and South Eastern Europe (non-EU) & CIS
Latin America and the Caribbean
East Asia
South Asia
South-East Asia and the Pacific
Key Statistics:
Table 6: World Employment Creation (2008): Percentage Share Breakdown of Distribution of Employment Creation by Region
Table 7: World Sector-wise Share in Employment (2008): Percentage Breakdown of Employment in Agriculture, Industry, and Service Sectors by Region
Table 8: World Employment to Population Rate: Region-Wise Breakdown by Gender for the year 2008
Table 9: World Unemployment Rate: Breakdown by Gender & Age Group for the years 2002, 2005 & 2008 (In Millions)
Table 10: World Unemployment Rate: Region-Wise Breakdown by Gender for the year 2007
Table 11: World Labor Force Participation Rate: Breakdown by Gender & Age Group for the years 2002, 2005 and 2008
2.MARKET TRENDS & ISSUES
Demographic Factors
Socio-Economic Trends
Dependence on GDP Growth
Attracting &Retaining Talent May Become More Elusive
Online Recruitment Advertising to Gain Importance
Mixed Work Scenarios Under Present Economic Conditions…
Selective Hiring
Increased Focus on Quality
Recruitment Market Skewed towards Employers’ Side
Increased Work Load on Existing Staff
3.REGULATORY ENVIRONMENT
Legal-Regulatory Environment in the Temporary Staffing Industry
Regional Variations in Regulations
4.MERGERS & ACQUISITIONS
5.STRATEGIC CORPORATE DEVELOPMENTS
A REGIONAL PERSPECTIVE
1.THE UNITED STATES
Staffing Industry – An Overview
Table 12: Leading Temporary Staffing Firms in United States (2005): Breakdown by Revenues (in US$ Billion)
US Staffing Employment Declines Significantly in Q4 of 2008
Executive Recruiting – A Key Segment within U.S Staffing Industry
Roadblocks to Success
Healthcare Staffing Industry
Table 13: US Healthcare Staffing Market: Breakdown of Revenues by Sector - Per Diem Nursing, Travel Nursing, Locum Tenens, and Allied/Other for the years 2004 through 2008 (In US$ Billion)
The US Staffing Industry: A Brief Dossier
Staffing Firms Don Multiple Roles
Various Types of Staffing Services:
End-Use Sectors of Staffing Services
Clients Satisfied With Staffing Industry
Performance of Staffing Industry
Revenues From Staffing Services
Revenues From Search and Placement Services
Table 14: US Staffing Industry Sales: Breakdown of Revenues for Temporary & Contract Staffing Services, and Placement & Search Staffing Services for the years 2001 through 2007
Average Daily Employment Vs the Total Number of Jobs
Table 15: Annual Average Daily Employment of Temporary & Contract Staff by US Staffing Companies for the years 1998 through 2008 (in Millions)
Future Prospects
Employers Face Strict Immigration Policies
Key Remedial Actions Taken
Employment Status in the US – A Historic Perspective
Table 16: Employment/Unemployment Status in the US (2003-2004) (In Millions)
Table 17: Employment/Unemployment Status in the US (2004 & 2003) – By Gender (In Millions)
Table 18: Employment/Unemployment Status in the US (2003) – By Age Group (In Millions)
Table 19: Number of Employees in Non-farm Goods-Production in the US (2003-2004): Break-up by Sector for Manufacturing, Construction, and Natural Resources and Mining (In Millions)
Table 20: Number of Employees in Non-farm Goods-Production (Manufacturing) in the US (2003-2004): Break-up by Product Type for Durable Goods and Nondurable Goods (In Millions)
Table 21: Number of Employees in Non-farm Goods-Production (Natural Resources and Mining) in the US (2003-2004): Break-up by Mining Category for Mining and Coal Mining (In Millions)
Table 22: Number of Employees in the US Service Industry (2003-2004): Break-up by Service Type for Trade, Transportation and Utilities, Education and Health Services, Professional and Business Services, Leisure and Hospital, Financial Activities(Including Real Estate), Other Services, Information, and Government (In Millions)
Table 23: Number of Employees in the US Trade, Transportation and Warehousing and Utilities Industry (2003-2004) (In Millions)
Table 24: Number of Employees in the US Retail and Wholesale Trade Industries (2003-2004) (In Millions)
Table 25: Employment Market in the US in 2002: Percentage Breakdown by Industry Sector for Services, Retail Trade, Government, Manufacturing, Finance, Insurance andReal Estate, Transport/Utilities, Wholesale Trade, Construction, and Mining
Table 26: US Staffing Market (2001): Percentage Share Breakdown of Temporary & Contract Work by Sector
2.CANADA
Market Overview
Competitive Landscape
Staffing Trends in IT Market for Q2 2008
Key Statistics:
Table 27: Canadian Staffing Market (2004): Percentage Share Breakdown by Services
Table 28: Canadian Staffing Market (2004): Percentage Share Breakdown of Revenues by Job Category
Table 29: Canadian Staffing Market (2004): Percentage Share Breakdown by Job Orders
Table 30: Employment Status in Canada (2004): Break-up by Region for Ontario, Quebec, British Columbia, Alberta, Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Newfoundland and Labrador, and Prince Edward Island (In ‘000)
Table 31: Employment by Type in Canada (2004): Break-up by Sex (In ‘000)
Table 32: Employment by Age Group in Canada (2004): Break-up by Sex (In ‘000)
Table 33: Employment in Goods-Producing Sector in Canada (2004): Break-up by Industry Type for Manufacturing, Construction, Agriculture, Forestry, Fishing, Mining, Oil and Gas, and Utilities (In ‘000)
Table 34: Employment in Services-Producing Sector in Canada (2004): Break-up byIndustry Type for Trade, Health Care and Social Assistance, Educational Services, Professional, Scientific and Technical Services, Accommodation and Food Services,Finance, Insurance, Real Estate and Leasing, Public Administration, Transportation and Warehousing, Information, Culture and Recreation, Business, Building andother Support Services, and Other Services (In ‘000)
3.JAPAN
Market Overview
Table 35: Leading Temporary Staffing Firms in Japan (2004): Percentage Share Breakdown by Revenues
Evolution of Staffing Industry in Japan
4.EUROPE
CEE Personnel Services Market
Table 36: Personnel Services Market in Central & Eastern Europe with Annual Revenue Figures in Euro Million for Years 2003 through 2007
Table 37: Personnel Services Market in Central & Eastern Europe (2007): Percentage Share Breakdown of Revenues by Segment - Temporary Staffing Services, Permanent Staffing Services, and Other Services
Table 38: Personnel Services Market in Central & Eastern Europe (2004): Percentage Share Breakdown of Revenues by Job Sector
Penetration of Staffing Services in Anglo Saxon and Continental Europe
Private Employment Agencies to Enhance Employment Opportunities in Europe
IT Staffing Trends in Europe
Employment Statistics in European Union – A Historic Perspective
Table 39: Employment Status in EU25 and EU15 (2003)
Table 40: Employment Status in Select European Regions (2003) – Share of Employed in Agriculture, Industry, and Services Sector for France, Germany, Italy, and The United Kingdom (In Millions)
Table 41: Employment Status in EU25 and EU15 (2003) – Share of Employed in Agriculture, Industry, and Services Sector (In Millions)
Table 42: Employment Status in EU25 and EU15 (2003) – Employment Share of Low, Medium, and High Skilled Workers (In %)
Table 43: Employment Rates in EU25 Member States (2003)
4a.AUSTRIA
Austrian Temporary Staffing Industry
4b.BELGIUM
4c.FRANCE
Market Overview
Regulatory Environment
4d.GERMANY
Market Overview
Personnel Services Market
Table 44: Top 25 Temporary Staffing Firms and Personnel Service Providers in Germany (2007): Breakdown by Revenues (In € Million), Temporary Staff, and Internal Staff
Regulatory Overview
Employment Statistics in Germany – A Historic Perspective
Table 45: Employment Status in Germany (2000-2004) - Breakup by Sex (In ‘000)
Table 46: Employment Status in Germany (2000-2003) - Breakup by Industry (In ‘000)
Table 47: Employment Status in Agriculture, Forestry and Fishing Industry in Germany (2000-2003): Breakup by Sex (In ‘000)
Table 48: Employment Status in Manufacturing and Energy Industry in Germany(2000-2003) - Breakup by Sex (In ‘000)
Table 49: Employment Status in Construction Industry in Germany (2000-2003) - Breakup by Sex (In ‘000)
Table 50: Employment Status in Services Industry in Germany (2000-2003) – Breakup by Sex (In ‘000)
4e.THE NETHERLANDS
Development of Staffing Industry in Netherlands
Development of Staffing Industry in Protected Employment Economies: A Comparison
4f.THE UNITED KINGDOM
Market Overview
Decline in Recruitment Activity
Recruitment Industry
Internet Recruiting Trends in UK
Temporary Staffing Industry in UK
Evolution and Development
Challenges
UK Healthcare Staffing
UK Flexible Health and Care Staffing Services Market
Table 51: UK Flexible Health and Care Staffing Services Market (2007): Percentage Share Breakdown of Revenues by Sector
The Homecare Segment
Fluctuations in NHS Spending
Future Prospects
Legislative Changes
Employment Statistics in the UK – A Historic Perspective
Table 52: Employment Status in the UK (2003): Percentage Breakdown by Industry and Sex
5.ASIA-PACIFIC
Increased Stress on Regulatory Compliance Post Banking Crisis
Opportunities in Risk Management
Opportunities in Insurance Sector
Mergers & Reorganization Related Project Opportunities:
Back Office and Middle Office Operations in Asia
Fund Administration and Custody Opportunities
Technology Related Opportunities - Asian Banking Industry:
Asian Banking and Financial services industry – Opportunities in Operational Risk Management, Marketing and Communications Areas:
5a.AUSTRALIA
Market Overview
Recruitment Scenario of Australian Information Technology Industry:
Sector Wise Demand for IT Staff:
Commerce & Industry:
Banking & Finance:
Information Technology &Telecommunications (IT&T)/Vendor:
Supply Trends of IT Staff in Australia:
Recruiters to Gain from Rising Pessimism in International Markets
Tough Job Environment Derails Occupational Mobility
Prolonged Employment Processes
Legislatory Issues
5b.CHINA
Current Labor Market Conditions in China
Table 53: Percentage Breakdown of Chinese Employment Structure by Primary Industry, Secondary Industry, and Tertiary Industry for the years 2005 & 2008
Role of Government
5c.HONG KONG
Market Overview
Employment Trends
Banking & Financial Services
FMCG
Retail
Media and Entertainment
Employment Prospects for 2009
5d.INDIA
Market Overview
A Spate of Mergers and Acquisitions…
Temporary Staffing Industry
Outlook
Changing Trends in Indian HR Industry
Human Resources Management in India
5e.SINGAPORE
Market Overview
Salary and Market Trends in Finance and Accounting Sector
Singapore Recruitment Market Trends
Internal Audit
Tax & Treasury
Accounting
Forecast For 2009
Key Market Share Tables in the Recent Past
Table 54: Employment Status in Singapore (2001-2003): Breakup by Sex (In ‘000)
Table 55: Employment Status in Singapore (2001-2003): Percentage Breakdown by Occupation for Professionals, Managers, Executives and Technicians, Production and Transport Operators, Cleaners and Laborers, and Clerical Workers, Sales and Service Workers
Table 56: Employment Status in Singapore (2001-2003): Percentage Breakdown by Industry Sector for Community and Personal Services, Commerce, Manufacturing, Financial and Business Services, Transport and Communications, and Others
Table 57: Employment Status in Singapore (2001-2003): Percentage Breakdown by Employment Status for Employees, Own Account Workers, Employers, and Contributing Family Workers
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