TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 9
Reasons to Purchase 9
Definitions 10
FRANCE RETAIL BANKING: ESTIMATED SPENDING ON IT 12
Overview 12
Estimated spending by technology segment 14
Estimated IT spending by channel 16
CREDIT AGRICOLE SA 18
Budget overview 18
Credit Agricole SA, estimated spending on IT 19
Credit Agricole SA, estimated IT spending by channel 23
BNP PARIBAS 25
Budget overview 25
BNP Paribas, estimated spending on IT 26
BNP Paribas, estimated IT spending by channel 30
SOCIETE GENERALE 32
Budget overview 32
Societe Generale, estimated spending on IT 33
Societe Generale, estimated IT spending by channel 37
NATIXIS SA 39
Budget overview 39
Natixis SA, estimated spending on IT 40
Natixis SA, estimated IT spending by channel 44
GROUPE CAISSE D’EPARGNE 46
Budget overview 46
Groupe Caisse D’epargne, estimated spending on IT 47
Groupe Caisse D’epargne, estimated IT spending by channel 51
GROUPE BANQUE POPULAIRE 53
Budget overview 53
Groupe Banque Populaire, estimated spending on IT 54
Groupe Banque Populaire, estimated IT spending by channel 58
BANQUE DE FRANCE 60
Budget overview 60
Banque de France, estimated spending on IT 61
Banque de France, estimated IT spending by channel 65
NATEXIS BANQUES POPULAIRES 67
Budget overview 67
Natexis Banques Populaires, estimated spending on IT 68
Natexis Banques Populaires, estimated IT spending by channel 72
BNP PARIBAS LEASE GROUP 74
Budget overview 74
BNP Paribas Lease Group, estimated spending on IT 75
BNP Paribas Lease Group, estimated IT spending by channel 79
CREDIT LYONNAIS 81
Budget overview 81
Credit Lyonnais, estimated spending on IT 82
Credit Lyonnais, estimated IT spending by channel 86
APPENDIX 88
Methodology 88
Further reading 89
How to contact experts in your industry 89
Disclaimer 89
LIST OF FIGURES
Figure 1: Retail banking industry, France, spending on IT ($m), 2008 and 2009 12
Figure 2: Retail banking industry, France, estimated spending by technology segment ($m), 2008 14
Figure 3: Retail banking industry, France, estimated spending on IT by channel ($m), 2008 16
Figure 4: Credit Agricole SA, estimated spending by IT segment, 2008 19
Figure 5: Credit Agricole SA, estimated spending by IT sub-segment ($m), 2008 21
Figure 6: Credit Agricole SA, estimated spending on IT by channel, 2008 23
Figure 7: BNP Paribas, estimated spending by IT segment, 2008 26
Figure 8: BNP Paribas, estimated spending by IT sub-segment ($m), 2008 28
Figure 9: BNP Paribas, estimated spending on IT by channel, 2008 30
Figure 10: Societe Generale, estimated spending by IT segment, 2008 33
Figure 11: Societe Generale, estimated spending by IT sub-segment ($m), 2008 35
Figure 12: Societe Generale, estimated spending on IT by channel, 2008 37
Figure 13: Natixis SA, estimated spending by IT segment, 2008 40
Figure 14: Natixis SA, estimated spending by IT sub-segment ($m), 2008 42
Figure 15: Natixis SA, estimated spending on IT by channel, 2008 44
Figure 16: Groupe Caisse D’epargne, estimated spending by IT segment, 2008 47
Figure 17: Groupe Caisse D’epargne, estimated spending by IT sub-segment ($m), 2008 49
Figure 18: Groupe Caisse D’epargne, estimated spending on IT by channel, 2008 51
Figure 19: Groupe Banque Populaire, estimated spending by IT segment, 2008 54
Figure 20: Groupe Banque Populaire, estimated spending by IT sub-segment ($m), 2008 56
Figure 21: Groupe Banque Populaire, estimated spending on IT by channel, 2008 58
Figure 22: Banque de France, estimated spending by IT segment, 2008 61
Figure 23: Banque de France, estimated spending by IT sub-segment ($m), 2008 63
Figure 24: Banque de France, estimated spending on IT by channel, 2008 65
Figure 25: Natexis Banques Populaires, estimated spending by IT segment, 2008 68
Figure 26: Natexis Banques Populaires, estimated spending by IT sub-segment ($m), 2008 70
Figure 27: Natexis Banques Populaires, estimated spending on IT by channel, 2008 72
Figure 28: BNP Paribas Lease Group, estimated spending by IT segment, 2008 75
Figure 29: BNP Paribas Lease Group, estimated spending by IT sub-segment ($m), 2008 77
Figure 30: BNP Paribas Lease Group, estimated spending on IT by channel, 2008 79
Figure 31: Credit Lyonnais, estimated spending by IT segment, 2008 82
Figure 32: Credit Lyonnais, estimated spending by IT sub-segment ($m), 2008 84
Figure 33: Credit Lyonnais, estimated spending on IT by channel, 2008 86
Figure 34: Research methodology 88
LIST OF TABLES
Table 1: IT segments and sub segments 10
Table 2: Channel definitions 11
Table 3: Retail banking industry, France, estimated spending on IT ($m), 2008 and 2009 13
Table 4: Retail banking industry, France, estimated spending by technology segment ($m), 2008 15
Table 5: Retail banking industry, France, estimated spending on IT by channel ($m), 2008 17
Table 6: Credit Agricole SA, IT budget estimates (%), 2008–09 18
Table 7: Credit Agricole SA, IT budget by estimated entity (as % of overall IT budget), 2008 18
Table 8: Credit Agricole SA, estimated spending by IT segment, 2008 20
Table 9: Credit Agricole SA, estimated spending by IT sub-segment, 2008 22
Table 10: Credit Agricole SA, estimated spending on IT by channel, 2008 24
Table 11: BNP Paribas, IT budget estimates (%), 2008–09 25
Table 12: BNP Paribas, estimated IT budget by entity (as % of overall IT budget), 2008 25
Table 13: BNP Paribas, estimated spending by IT segment, 2008 27
Table 14: BNP Paribas, estimated spending by IT sub-segment, 2008 29
Table 15: BNP Paribas, estimated spending on IT by channel, 2008 31
Table 16: Societe Generale, IT budget estimates (%), 2008–09 32
Table 17: Societe Generale, estimated IT budget by entity (as % of overall IT budget), 2008 32
Table 18: Societe Generale, estimated spending by IT segment, 2008 34
Table 19: Societe Generale, estimated spending by IT sub-segment, 2008 36
Table 20: Societe Generale, estimated spending on IT by channel, 2008 38
Table 21: Natixis SA, IT budget estimates (%), 2008–09 39
Table 22: Natixis SA, estimated IT budget by entity (as % of overall IT budget), 2008 39
Table 23: Natixis SA, estimated spending by IT segment, 2008 41
Table 24: Natixis SA, estimated spending by IT sub-segment, 2008 43
Table 25: Natixis SA, estimated spending on IT by channel, 2008 45
Table 26: Groupe Caisse D’epargne, IT budget estimates (%), 2008–09 46
Table 27: Groupe Caisse D’epargne, estimated IT budget by entity (as % of overall IT budget), 2008 46
Table 28: Groupe Caisse D’epargne, estimated spending by IT segment, 2008 48
Table 29: Groupe Caisse D’epargne, estimated spending by IT sub-segment, 2008 50
Table 30: Groupe Caisse D’epargne, estimated spending on IT by channel, 2008 52
Table 31: Groupe Banque Populaire, IT budget estimates(%), 2008–09 53
Table 32: Groupe Banque Populaire, estimated IT budget by entity (as % of overall IT budget), 2008 53
Table 33: Groupe Banque Populaire, estimated spending by IT segment, 2008 55
Table 34: Groupe Banque Populaire, estimated spending by IT sub-segment, 2008 57
Table 35: Groupe Banque Populaire, estimated spending on IT by channel, 2008 59
Table 36: Banque de France, IT budget estimates (%), 2008–09 60
Table 37: Banque de France, estimated IT budget by entity (as % of overall IT budget), 2008 60
Table 38: Banque de France, estimated spending by IT segment, 2008 62
Table 39: Banque de France, estimated spending by IT sub-segment, 2008 64
Table 40: Banque de France, estimated spending on IT by channel, 2008 66
Table 41: Natexis Banques Populaires, IT budget estimates (%), 2008–09 67
Table 42: Natexis Banques Populaires, estimated IT budget by entity (as % of overall IT budget), 2008 67
Table 43: Natexis Banques Populaires, estimated spending by IT segment, 2008 69
Table 44: Natexis Banques Populaires, estimated spending by IT sub-segment, 2008 71
Table 45: Natexis Banques Populaires, estimated spending on IT by channel, 2008 73
Table 46: BNP Paribas Lease Group, IT budget estimates (%), 2008–09 74
Table 47: BNP Paribas Lease Group, estimated IT budget by entity (as % of overall IT budget), 2008 74
Table 48: BNP Paribas Lease Group, estimated spending by IT segment, 2008 76
Table 49: BNP Paribas Lease Group, estimated spending by IT sub-segment, 2008 78
Table 50: BNP Paribas Lease Group, estimated spending on IT by channel, 2008 80
Table 51: Credit Lyonnais, IT budget estimates (%), 2008–09 81
Table 52: Credit Lyonnais, estimated IT budget by entity (as % of overall IT budget), 2008 81
Table 53: Credit Lyonnais, estimated spending by IT segment, 2008 83
Table 54: Credit Lyonnais, estimated spending by IT sub-segment, 2008 85
Table 55: Credit Lyonnais, estimated spending on IT by channel, 2008 87