TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 9
Reasons to Purchase 9
Definitions 10
FRANCE TELECOMMUNICATIONS: ESTIMATED SPENDING ON IT 12
Overview 12
Estimated spending by technology segment 14
Estimated IT spending by channel 16
FRANCE TELECOM 18
Budget overview 18
France Telecom, estimated spending on IT 19
France Telecom, estimated IT spending by channel 23
ALCATEL-LUCENT SA 25
Budget overview 25
Alcatel-Lucent SA, estimated spending on IT 26
Alcatel-Lucent SA, estimated IT spending by channel 30
NEUF CEGETEL 32
Budget overview 32
Neuf Cegetel, estimated spending on IT 33
Neuf Cegetel, estimated IT spending by channel 37
FRANCE 3 39
Budget overview 39
France 3, estimated spending on IT 40
France 3, estimated IT spending by channel 44
CANAL PLUS SA 46
Budget overview 46
Canal Plus SA, estimated spending on IT 47
Canal Plus SA, estimated IT spending by channel 51
FRANCE 2 53
Budget overview 53
France 2, estimated spending on IT 54
France 2, estimated IT spending by channel 58
TELEPERFORMANCE 60
Budget overview 60
Teleperformance, estimated spending on IT 61
Teleperformance, estimated IT spending by channel 65
FREE 67
Budget overview 67
Free, estimated spending on IT 68
Free, estimated IT spending by channel 72
EUTELSAT COMMUNICATION SA 74
Budget overview 74
Eutelsat Communication SA, estimated spending on IT 75
Eutelsat Communication SA, estimated IT spending by channel 79
ALTEN SA 81
Budget overview 81
Alten SA, estimated spending on IT 82
Alten SA, estimated IT spending by channel 86
APPENDIX 88
Methodology 88
Further reading 89
How to contact experts in your industry 89
Disclaimer 89

LIST OF FIGURES
Figure 1: Telecommunications industry, France, spending on IT ($m), 2008 and 2009 12
Figure 2: Telecommunications industry, France, estimated spending by technology segment ($m), 2008 14
Figure 3: Telecommunications industry, France, estimated spending on IT by channel ($m), 2008 16
Figure 4: France Telecom, estimated spending by IT segment, 2008 19
Figure 5: France Telecom, estimated spending by IT sub-segment ($m), 2008 21
Figure 6: France Telecom, estimated spending on IT by channel, 2008 23
Figure 7: Alcatel-Lucent SA, estimated spending by IT segment, 2008 26
Figure 8: Alcatel-Lucent SA, estimated spending by IT sub-segment ($m), 2008 28
Figure 9: Alcatel-Lucent SA, estimated spending on IT by channel, 2008 30
Figure 10: Neuf Cegetel, estimated spending by IT segment, 2008 33
Figure 11: Neuf Cegetel, estimated spending by IT sub-segment ($m), 2008 35
Figure 12: Neuf Cegetel, estimated spending on IT by channel, 2008 37
Figure 13: France 3, estimated spending by IT segment, 2008 40
Figure 14: France 3, estimated spending by IT sub-segment ($m), 2008 42
Figure 15: France 3, estimated spending on IT by channel, 2008 44
Figure 16: Canal Plus SA, estimated spending by IT segment, 2008 47
Figure 17: Canal Plus SA, estimated spending by IT sub-segment ($m), 2008 49
Figure 18: Canal Plus SA, estimated spending on IT by channel, 2008 51
Figure 19: France 2, estimated spending by IT segment, 2008 54
Figure 20: France 2, estimated spending by IT sub-segment ($m), 2008 56
Figure 21: France 2, estimated spending on IT by channel, 2008 58
Figure 22: Teleperformance, estimated spending by IT segment, 2008 61
Figure 23: Teleperformance, estimated spending by IT sub-segment ($m), 2008 63
Figure 24: Teleperformance, estimated spending on IT by channel, 2008 65
Figure 25: Free, estimated spending by IT segment, 2008 68
Figure 26: Free, estimated spending by IT sub-segment ($m), 2008 70
Figure 27: Free, estimated spending on IT by channel, 2008 72
Figure 28: Eutelsat Communication SA, estimated spending by IT segment, 2008 75
Figure 29: Eutelsat Communication SA, estimated spending by IT sub-segment ($m), 2008 77
Figure 30: Eutelsat Communication SA, estimated spending on IT by channel, 2008 79
Figure 31: Alten SA, estimated spending by IT segment, 2008 82
Figure 32: Alten SA, estimated spending by IT sub-segment ($m), 2008 84
Figure 33: Alten SA, estimated spending on IT by channel, 2008 86
Figure 34: Research methodology 88

LIST OF TABLES
Table 1: IT segments and sub segments 10
Table 2: Channel definitions 11
Table 3: Telecommunications industry, France, estimated spending on IT ($m), 2008 and 2009 13
Table 4: Telecommunications industry, France, estimated spending by technology segment ($m), 2008 15
Table 5: Telecommunications industry, France, estimated spending on IT by channel ($m), 2008 17
Table 6: France Telecom, IT budget estimates (%), 2008–09 18
Table 7: France Telecom, IT budget by estimated entity (as % of overall IT budget), 2008 18
Table 8: France Telecom, estimated spending by IT segment, 2008 20
Table 9: France Telecom, estimated spending by IT sub-segment, 2008 22
Table 10: France Telecom, estimated spending on IT by channel, 2008 24
Table 11: Alcatel-Lucent SA, IT budget estimates (%), 2008–09 25
Table 12: Alcatel-Lucent SA, estimated IT budget by entity (as % of overall IT budget), 2008 25
Table 13: Alcatel-Lucent SA, estimated spending by IT segment, 2008 27
Table 14: Alcatel-Lucent SA, estimated spending by IT sub-segment, 2008 29
Table 15: Alcatel-Lucent SA, estimated spending on IT by channel, 2008 31
Table 16: Neuf Cegetel, IT budget estimates (%), 2008–09 32
Table 17: Neuf Cegetel, estimated IT budget by entity (as % of overall IT budget), 2008 32
Table 18: Neuf Cegetel, estimated spending by IT segment, 2008 34
Table 19: Neuf Cegetel, estimated spending by IT sub-segment, 2008 36
Table 20: Neuf Cegetel, estimated spending on IT by channel, 2008 38
Table 21: France 3, IT budget estimates (%), 2008–09 39
Table 22: France 3, estimated IT budget by entity (as % of overall IT budget), 2008 39
Table 23: France 3, estimated spending by IT segment, 2008 41
Table 24: France 3, estimated spending by IT sub-segment, 2008 43
Table 25: France 3, estimated spending on IT by channel, 2008 45
Table 26: Canal Plus SA, IT budget estimates (%), 2008–09 46
Table 27: Canal Plus SA, estimated IT budget by entity (as % of overall IT budget), 2008 46
Table 28: Canal Plus SA, estimated spending by IT segment, 2008 48
Table 29: Canal Plus SA, estimated spending by IT sub-segment, 2008 50
Table 30: Canal Plus SA, estimated spending on IT by channel, 2008 52
Table 31: France 2, IT budget estimates(%), 2008–09 53
Table 32: France 2, estimated IT budget by entity (as % of overall IT budget), 2008 53
Table 33: France 2, estimated spending by IT segment, 2008 55
Table 34: France 2, estimated spending by IT sub-segment, 2008 57
Table 35: France 2, estimated spending on IT by channel, 2008 59
Table 36: Teleperformance, IT budget estimates (%), 2008–09 60
Table 37: Teleperformance, estimated IT budget by entity (as % of overall IT budget), 2008 60
Table 38: Teleperformance, estimated spending by IT segment, 2008 62
Table 39: Teleperformance, estimated spending by IT sub-segment, 2008 64
Table 40: Teleperformance, estimated spending on IT by channel, 2008 66
Table 41: Free, IT budget estimates (%), 2008–09 67
Table 42: Free, estimated IT budget by entity (as % of overall IT budget), 2008 67
Table 43: Free, estimated spending by IT segment, 2008 69
Table 44: Free, estimated spending by IT sub-segment, 2008 71
Table 45: Free, estimated spending on IT by channel, 2008 73
Table 46: Eutelsat Communication SA, IT budget estimates (%), 2008–09 74
Table 47: Eutelsat Communication SA, estimated IT budget by entity (as % of overall IT budget), 2008 74
Table 48: Eutelsat Communication SA, estimated spending by IT segment, 2008 76
Table 49: Eutelsat Communication SA, estimated spending by IT sub-segment, 2008 78
Table 50: Eutelsat Communication SA, estimated spending on IT by channel, 2008 80
Table 51: Alten SA, IT budget estimates (%), 2008–09 81
Table 52: Alten SA, estimated IT budget by entity (as % of overall IT budget), 2008 81
Table 53: Alten SA, estimated spending by IT segment, 2008 83
Table 54: Alten SA, estimated spending by IT sub-segment, 2008 85
Table 55: Alten SA, estimated spending on IT by channel, 2008 87