TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 11
Reasons to purchase 11
Definitions 11
US INFORMATION TECHNOLOGY SERVICES INDUSTRY: ESTIMATED SPENDING ON IT 14
Overview 14
Estimated spending by technology segment 16
Estimated IT spending by channel 18
IBM GLOBAL SERVICES 20
Budget overview 20
IBM Global Services, estimated spending on IT 21
IBM Global Services, estimated IT spending by channel 25
IBM Global Services, IT contracts 27
VERIZON WIRELESS INC 33
Budget overview 33
Verizon Wireless Inc, estimated spending on IT 34
Verizon Wireless Inc, estimated IT spending by channel 38
Verizon Wireless, IT contracts 40
ELECTRONIC DATA SYSTEMS CORPORATION 42
Budget overview 42
Electronic Data Systems Corporation, estimated spending on IT 43
Electronic Data Systems Corporation, estimated IT spending by channel 47
GOOGLE INC. 49
Budget overview 49
Google Inc., estimated spending on IT 50
Google Inc., estimated IT spending by channel 54
COMPUTER SCIENCES CORPORATION 56
Budget overview 56
Computer Sciences Corporation, estimated spending on IT 57
Computer Sciences Corporation, estimated IT spending by channel 61
Computer Sciences Corporation, IT contracts 63
SAIC, INC. 70
Budget overview 70
SAIC, Inc., estimated spending on IT 71
SAIC, Inc., estimated IT spending by channel 75
SCIENCE APPLICATIONS INTERNATIONAL CORPORATION 77
Budget overview 77
Science Applications International Corporation, estimated spending on IT 78
Science Applications International Corporation, estimated IT spending by channel 82
Science Applications International Corporation, IT contracts 84
AUTOMATIC DATA PROCESSING, INC. 86
Budget overview 86
Automatic Data Processing, Inc., estimated spending on IT 87
Automatic Data Processing, Inc., estimated IT spending by channel 91
SYNNEX CORPORATION 93
Budget overview 93
SYNNEX Corporation, estimated spending on IT 94
SYNNEX Corporation, estimated IT spending by channel 98
YAHOO! INC. 100
Budget overview 100
Yahoo! Inc., estimated spending on IT 101
Yahoo! Inc., estimated IT spending by channel 105
Yahoo! Inc., IT contracts 107
APPENDIX 110
Methodology 110
Further reading 112
Disclaimer 114
LIST OF FIGURES
Figure 1: Top Ten companies in the US Information Technology Services Industry, estimated spending on IT ($m), 2009 and 2010 14
Figure 2: Top Ten companies in the US Information Technology Services Industry, estimated spending by technology segment ($m), 2009 16
Figure 3: Top ten companies in the US Information Technology Services Industry, estimated spending on IT by channel ($m), 2009 18
Figure 4: IBM Global Services, estimated spending by IT segment ($m), 2009 21
Figure 5: IBM Global Services, estimated spending by IT sub-segment ($m), 2009 23
Figure 6: IBM Global Services, estimated spending on IT by channel (%), 2009 25
Figure 7: Verizon Wireless Inc, estimated spending by IT segment ($m), 2009 34
Figure 8: Verizon Wireless Inc, estimated spending by IT sub-segment ($m), 2009 36
Figure 9: Verizon Wireless Inc, estimated spending on IT by channel (%), 2009 38
Figure 10: Electronic Data Systems Corporation, estimated spending by IT segment (%), 2009 43
Figure 11: Electronic Data Systems Corporation, estimated spending by IT sub-segment ($m), 2009 45
Figure 12: Electronic Data Systems Corporation, estimated spending on IT by channel (%), 2009 47
Figure 13: Google Inc., estimated spending by IT segment (%), 2009 50
Figure 14: Google Inc., estimated spending by IT sub-segment ($m), 2009 52
Figure 15: Google Inc., estimated spending on IT by channel (%), 2009 54
Figure 16: Computer Sciences Corporation, estimated spending by IT segment, 2009 57
Figure 17: Computer Sciences Corporation, estimated spending by IT sub-segment ($m), 2009 59
Figure 18: Computer Sciences Corporation, estimated spending on IT by channel (%), 2009 61
Figure 19: SAIC, Inc., estimated spending by IT segment (%), 2009 71
Figure 20: SAIC, Inc., estimated spending by IT sub-segment ($m), 2009 73
Figure 21: SAIC, Inc., estimated spending on IT by channel (%), 2009 75
Figure 22: Science Applications International Corporation, estimated spending by IT segment (%), 2009 78
Figure 23: Science Applications International Corporation, estimated spending by IT sub-segment ($m), 2009 80
Figure 24: Science Applications International Corporation, estimated spending on IT by channel (%), 2009 82
Figure 25: Automatic Data Processing, Inc., estimated spending by IT segment (%), 2009 87
Figure 26: Automatic Data Processing, Inc., estimated spending by IT sub-segment ($m), 2009 89
Figure 27: Automatic Data Processing, Inc., estimated spending on IT by channel (%), 2009 91
Figure 28: SYNNEX Corporation, estimated spending by IT segment (%), 2009 94
Figure 29: SYNNEX Corporation, estimated spending by IT sub-segment ($m), 2009 96
Figure 30: SYNNEX Corporation, estimated spending on IT by channel (%), 2009 98
Figure 31: Yahoo! Inc., estimated spending by IT segment, 2009 101
Figure 32: Yahoo! Inc., estimated spending by IT sub-segment ($m), 2009 103
Figure 33: Yahoo! Inc., estimated spending on IT by channel (%), 2009 105
Figure 34: Research methodology 110
LIST OF TABLES
Table 1: Definitions: IT segments and sub segments 12
Table 2: Definitions: channels 13
Table 3: Top ten companies in the US Information Technology Services Industry, estimated spending on IT ($m), 2009 and 2010 15
Table 4: Top ten companies in the US Information Technology Services Industry, estimated spending by technology segment ($m), 2009 17
Table 5: Top ten companies in the US Information Technology Services Industry, estimated spending on IT by channel ($m), 2009 19
Table 6: IBM Global Services, IT budget estimates (%), 2009–10 20
Table 7: IBM Global Services, IT budget by estimated entity (as % of overall IT budget), 2009 20
Table 8: IBM Global Services, estimated spending by IT segment ($m), 2009 22
Table 9: IBM Global Services, estimated spending by IT sub-segment ($m), 2009 24
Table 10: IBM Global Services, estimated spending on IT by channel ($m), 2009 26
Table 11: IT contract IBM Global Services with Halifax Corp 27
Table 12: IT contract: IBM Global Services with Analysts International 29
Table 13: IT contract: IBM Global Services with Halifax Corp 31
Table 14: Verizon Wireless Inc, IT budget estimates (%), 2009–10 33
Table 15: Verizon Wireless Inc, estimated IT budget by entity (as % of overall IT budget), 2009 33
Table 16: Verizon Wireless Inc, estimated spending by IT segment ($m), 2009 35
Table 17: Verizon Wireless Inc, estimated spending by IT sub-segment ($m), 2009 37
Table 18: Verizon Wireless Inc, estimated spending on IT by channel ($m), 2009 39
Table 19: IT contract: Verizon Wireless with Alcatel-Lucent 40
Table 20: Electronic Data Systems Corporation, IT budget estimates (%), 2009–10 42
Table 21: Electronic Data Systems Corporation, estimated IT budget by entity (as % of overall IT budget), 2009 42
Table 22: Electronic Data Systems Corporation, estimated spending by IT segment ($m), 2009 44
Table 23: Electronic Data Systems Corporation, estimated spending by IT sub-segment ($m), 2009 46
Table 24: Electronic Data Systems Corporation, estimated spending on IT by channel ($m), 2009 48
Table 25: Google Inc., IT budget estimates (%), 2009–10 49
Table 26: Google Inc., estimated IT budget by entity (as % of overall IT budget), 2009 49
Table 27: Google Inc., estimated spending by IT segment ($m), 2009 51
Table 28: Google Inc., estimated spending by IT sub-segment ($m), 2009 53
Table 29: Google Inc., estimated spending on IT by channel ($m), 2009 55
Table 30: Computer Sciences Corporation, IT budget estimates (%), 2009–10 56
Table 31: Computer Sciences Corporation, estimated IT budget by entity (as % of overall IT budget), 2009 56
Table 32: Computer Sciences Corporation, estimated spending by IT segment ($m), 2009 58
Table 33: Computer Sciences Corporation, estimated spending by IT sub-segment ($m), 2009 60
Table 34: Computer Sciences Corporation, estimated spending on IT by channel ($m), 2009 62
Table 35: IT contract Computer Sciences Corporation with SeeBeyond Technology Corp 63
Table 36: IT contract Computer Sciences Corporation with Level 3 Communications 65
Table 37: IT contract Computer Sciences Corporation with NCI Information Systems 67
Table 38: IT contract Computer Sciences Corporation with NCI Information Systems 68
Table 39: IT contract Computer Sciences Corporation with Synstar Plc 69
Table 40: SAIC, Inc., IT budget estimates (%), 2009–10 70
Table 41: SAIC, Inc., estimated IT budget by entity (as % of overall IT budget), 2009 70
Table 42: SAIC, Inc., estimated spending by IT segment ($m), 2009 72
Table 43: SAIC, Inc., estimated spending by IT sub-segment ($m), 2009 74
Table 44: SAIC, Inc., estimated spending on IT by channel ($m), 2009 76
Table 45: Science Applications International Corporation, IT budget estimates (%), 2009–10 77
Table 46: Science Applications International Corporation, estimated IT budget by entity (as % of overall IT budget), 2009 77
Table 47: Science Applications International Corporation, estimated spending by IT segment ($m), 2009 79
Table 48: Science Applications International Corporation, estimated spending by IT sub-segment ($m), 2009 81
Table 49: Science Applications International Corporation, estimated spending on IT by channel ($m), 2009 83
Table 50: IT contract Science Applications International Corporation with Proactive Communications 84
Table 51: Automatic Data Processing, Inc., IT budget estimates (%), 2009–10 86
Table 52: Automatic Data Processing, Inc., estimated IT budget by entity (as % of overall IT budget), 2009 86
Table 53: Automatic Data Processing, Inc., estimated spending by IT segment ($m), 2009 88
Table 54: Automatic Data Processing, Inc., estimated spending by IT sub-segment ($m), 2009 90
Table 55: Automatic Data Processing, Inc., estimated spending on IT by channel ($m), 2009 92
Table 56: SYNNEX Corporation, IT budget estimates (%), 2009–10 93
Table 57: SYNNEX Corporation, estimated IT budget by entity (as % of overall IT budget), 2009 93
Table 58: SYNNEX Corporation, estimated spending by IT segment ($m), 2009 95
Table 59: SYNNEX Corporation, estimated spending by IT sub-segment ($m), 2009 97
Table 60: SYNNEX Corporation, estimated spending on IT by channel ($m), 2009 99
Table 61: Yahoo! Inc., IT budget estimates (%), 2009–10 100
Table 62: Yahoo! Inc., estimated IT budget by entity (as % of overall IT budget), 2009 100
Table 63: Yahoo! Inc., estimated spending by IT segment ($m), 2009 102
Table 64: Yahoo! Inc., estimated spending by IT sub-segment ($m), 2009 104
Table 65: Yahoo! Inc., estimated spending on IT by channel ($m), 2009 106
Table 66: IT contract Yahoo! Inc. with Convergys Corp 107
Table 67: IT contract Yahoo! Inc. with Mahindra Satyam 109