Table of Contents
1.OVERVIEW
Introduction
Postal Services Definition Varies for Each Country
Differences in Regulatory Purposes
Same Words Have Different Meanings in Different Countries
Organization of Global Postal System
Structure and Service
Table 1: Global Postal Market (210): Percentage Breakdown of Value Shares by Product/Service - Letter Post, Postal Parcels and Logistic Services, Postal Financial Services, and Other Products
Alternatives to Postal Mail
Emergence of Electronic Alternatives
Evolving Landscape of Postal Industry
Liberalization
Technology
Alternative Media
New Players
New Generation Customers
Future of Postal Services
Select Factors Likely to Affect Future Postal Services Demand
Key Global Statistics
Table 2: Global Recent Past, Current and Future Analysis of Postal Services Market by Geographic Region – US, Canada, Europe, Asia-Pacific (Including Japan) and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2010-2015
Table 3: Global 5-Year Perspective for Postal Services by Geographic Region – Percentage Breakdown of Dollar Revenues for US, Canada, Europe, Asia-Pacific (Including Japan) and Rest of World Markets for Years 2011 & 2015
2.GLOBAL TRENDS & ISSUES
The Recent Slow Down Takes its Toll on the Global Postal Industry
Impact of the Recession on Various Postal Services
All Major Consumer Segments Embrace Alternatives
Volume Declines Becomes a Sustained Feature of the Industry
Table 4: Mail Volume Declines across Countries (2009)
Reducing Costs and Increasing Productivity – Vital for Survival
Industry Volume Trends - Highlights
Mail Volumes Remain Sluggish
Mail Revenue Sustained by Price Hikes
The Challenge of Rising Costs
Declining Profitability of Mail Business
Postal Companies Digitalize and Diversify
Shortcomings of Digitalization
Growth in Business to Household Mail
B2C e-Commerce Fuels Parcels Distribution Market
Electronic Payment Contributes to Declining Check Related Mail Volumes
Traditional Approach Unviable During Economic Volatility
Lack of Customer-Facing Potential Cripples the Industry
Significance of Consumer Experience
Consumer Centricity is the Key
Innovation – Key to Industry Growth
Scope for Innovation in Postal Sector
Hybrid Solutions
Complementary Services
Increasing Service Quality to Mail Recipients
Green Solutions
Select Facts about Carbon Footprint of Mailing Industry
Deregulation of Postal Services
Postal Banks Mobilize Poor People's Savings
3.COMPETITION
Competition Between Public and Private Players
4.PRODUCT OVERVIEW
Postal Services - Definition
Definitions Based on Conveyance of Objects
Based on Operators' Network and Objects Conveyed
Based on a Country's Regulatory Framework
Under 'Postal Market' Context
Definitions Based on Subjects
Definition Based on Activity Performed
Historical Development
Parcel Post Service
Table 5: Global Small Parcel Market (2010): Percentage Breakdown of Market Share by Companies – UPS, FedEX, DHL, TNT and Others
Historical Development
Postal Market Elements
Large Letters, Packets and Addressed Letters
Standard Parcels
Unaddressed Items
Courier and Express Items
Classification of Mail by Application
Advertising Mail
Fulfilment
Transactional Mail
Social Mail
Publications
Universal Postal Union
Background & Development
5.MERGERS & ACQUISITIONS
6.STRATEGIC CORPORATE DEVELOPMENTS
7.PRODUCT/SERVICE INNOVATIONS/ LAUNCHES
A REGIONAL MARKET PERSPECTIVE
1.THE UNITED STATES
United States Postal Service (USPS)
Introduction
Historical Development
Governance
Monopoly of USPS
Competition
Industry Leaders in the US – In and Out of Recession
Automation and Use of Technology
Recent Developments
USPS Ends the Year 2010 with a Loss of US$8.5 Billion
USPS Pleads for a 4% Exigent Rate Increase for Various Mail Classes
Legislation Introduced for Implementing Structural Reforms of the USPS
USPS Under Severe Financial Pressure
Trends
Direct Mail Volumes Hit by Turmoil in Credit Markets
Smaller Rural Post Offices in US at the Risk of Closing Down
First Class Postage in the US Might Soon Become Obsolete with Zumbox
Mail Growth Accelerates After Every Economic Downturn
Products & Services Offered by USPS
First-Class Mail
First Class Mails – Pricing Dynamics
Cards
Letters
Large Envelopes
Package
Periodicals
Standard Mail
Media Mail
Parcel Post
Bound Printed Matter
Bulk Mail
Library Mail
Registered Mail
Express Mail
Postal Money Order
Add-On Services
Certified Mail
Collect On Delivery (COD)
Postage Stamp
Postage Meters
PC Postage
Customized Postage
Online Postage Providers
The US Mail Market
Table 6: US Mail Market (2010): Percentage Breakdown of Volume Sales by Segment - Direct Mail transactional Mail and Correspondence Mail
Table 7: US Direct Mail Market (2010): Percentage Breakdown of Volume Sales by Segment - Standard Class Direct Mail and 1st Class Direct Mail
Table 8: US Transactional Mail Market (2010): Percentage Breakdown of Volume Sales by Segment - Bills/Statements, Business Reply, Invoices and Greeting Cards
Table 9: US Correspondence Mail Market (2010): Percentage Breakdown of Volume Sales by Segment – Letters, Greeting Cards and Invitations
Table 10: US Domestic Mail Market (2010): Percentage Breakdown of Pieces Delivered by Category - Standard Mail, First- Class Mail and Others
US Parcel Market
Table 11: Leading Players in the US Parcel Market (2010): Percentage Breakdown of Value Sales for UPS, FedEx, DHL Americas, USPS and Others
2.CANADA
Canadian Postal Services to be Privatized
Federal Government Starts "Strategic Review" on Canada Post
Automation in Canadian Postal System
3.JAPAN
Japan Post Holdings
4.EUROPE
European B2C Parcels Market Witnessing Rapid Growth
Table 12: European Recent Past, Current and Future Analysis of Postal Services Market by Geographic Region – France, Germany, Italy, UK and Rest of Europe Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2010-2015
Table 13: European 5-Year Perspective for Postal Services by Geographic Region – Percentage Breakdown of Dollar Revenues for France, Germany, Italy, UK and Rest of Europe Markets for Years 2011 & 2015
Growth Inhibitors
Market Opens up for Competition Enhancing Efficiency
Universal Service Contracts Enjoyed by ncumbents Undermine the Legislation
Evolving Functions of National Postal Operators
Table 14: European Postal Services Market (2009): Percentage Share of Mail in Total Revenues by Select National Postal Operator - Post Danmark, Royal Mail, De Post/La Poste, Osterreichische, Posten, La Poste, Posti, Posten Norge, TNT, Die Post, Poste Italiane and DPWN
Modernization of a National Postal Operator
Transformation
Expansion and Diversification
Table 15: Postal Market in Europe (2009): Percentage Share of Ordinary Letters and Postcards in Total Letter Post Services by Select Country – Latvia, Malta, Cyprus, Ireland and Sweden
European Express/Parcel Market
Table 16: Leading Players in the European Express/Parcel Market (2010): Percentage Breakdown of Value Sales by Company for DHL, CEVA, Kuehne + Nagel, CAT Logistics, Wincanton, Penske Logistics, UPS CS and Others for Intra Europe Services
Table 17: Leading Players in the European Express/ Parcel Market (2010): Percentage Breakdown of value Sales by Company for DHL, UPS, TNT, FedEx, La Poste, Royal Mail and Others for International Services
4a.FRANCE
Market Overview
Leading Players in the French Postal Market by Category (2009)
4b.THE UNITED KINGDOM
Market Overview
Express and Courier Services Market
Historical Development
Post Office Ltd.
Parcelforce Worldwide - A Major Carrier for Time-Critical Packages
Market Issues
Deregulation of Postal Services
Affect of Deregulation on Royal Mail
Digital Revolution Presents New Challenges and Opportunities
Table 18: UK Postal Market (2010): Percentage Breakdown of Value Sales by Application – Fulfilment, Transactional, Advertising, Publications and Social
Challenges
Social Mail
Table 19: UK Social Mail Market (2010): Percentage Breakdown of Value Sales by Segment – Letters, Express and Courier, and Standard Parcels
Transactional Mail
Table 20: UK Transactional Mail Market (2010): Percentage Breakdown of Value Sales by Segment – Letters and Express & Courier
Opportunities
Advertising Mail
Table 21: UK Advertising Mail Market (2010): Percentage Breakdown of Value Sales by Segment – Letters and Unaddressed Mail
Fulfilment
Table 22: UK Fulfilment Mail Market (2010): Percentage Breakdown of Value Sales by Segment – Express and Courier, Standard Parcels and Letters
Publications
Table 23: UK Publications Mail Market (2010): Percentage Breakdown of Value Sales by Segment – Letters, Express and Courier, Standard Parcels and Unaddressed Mail
Letters Market
Table 24: UK Letters Market (2010): Percentage Breakdown of Volume Sales by Segment - Business to Residential Consumer, Business to Business, Residential Consumer to Residential Consumer and Residential Consumer to Business
4c.BULGARIA
Rising Bulgarian Postal Services Market
4d.FINLAND
Market Overview
Table 25: Finnish Postal Market (2010): Percentage Share Breakdown by Postal Activities – Letter Delivery, Magazine and Newspaper Delivery, Parcel Delivery and Unaddressed Mail Delivery
Finnish Postal Companies Ranked on the Basis of Turnover for the Year 2009
Table 26: Finnish Postal Market (2007-2009): Domestic Turnover in € Million
Table 27: Finnish Postal Services Market (2008 & 2009): Number of Establishments by Category - Entrepreneur-driven Sales Outlets and Post Office Establishments
5.ASIA-PACIFIC
Market Overview
Table 28: Asia-Pacific Postal Market (2010): Percentage Share Breakdown of Revenues by Product/Service - Postal Financial Services, Letter Post, Postal Parcels and Logistic Services, and Other Products
Table 29: Asia-Pacific International Parcel Market (2010): Percentage Share Breakdown of Market Share by Companies – DHL, FedEX, UPS, TNT and Others
5a.BANGLADESH
Government Postal Services Losing Market Share
5b.CHINA
China's Postal Industry Booming
5c.INDIA
Introduction
Key Challenges
Structure of Indian Postal Service
The Eight Zone Codes and Regions of Jurisdiction
Governing Body
Services
Mail Service
Post Card
Envelope
Inland Letter Card
Book Post
Parcel Post
Special Service
Registered Post
Certificate of Posting
Speed Post
Insured Post
Post Restante
Banking Service
Post Office Monthly Income Scheme
Post Office Savings Bank Account
Post Office Time Deposit Account
Kissan Vikas Patra Scheme
Five-Year Post Office Recurring Deposit Scheme
Six-Year National Savings Certificates (VIII Issue) Scheme
Fifteen-Year Public Provident Fund Account (PPF Account)
Insurance Service
Rural Postal Life Insurance
Postal Life Insurance
Remittance Service
Postal Order
Money Order
Other Service
Gramin Sanchar Sewak Scheme
Philately
Post Shoppes
Sale of Forms
Sale of Other Types of Stamps
Bill Payment
Business Services
Post-box and Postbag
Corporate Money Order
Business Post
Express Post
Media Post
Business Reply Post (BRP)
Value Payable Post (VPP)
Postage
Franked Postage
Payment Without Stamp
Computerized Slip
Transmission of Mail
6.LATIN AMERICA
Market Overview
Table 30: Latin American Postal Market (2010): Percentage Share Breakdown of Revenues by Category - Letter Post, Postal Parcels and Logistic Services, Postal Financial Services, and Other Products
7.MIDDLE EAST
Postal Companies in the Middle East Poised for Growth
Global Directory
