Bosnia and Herzegovina Telecommunications Report Q4 2009

Executive Summary .........................5
SWOT Analysis.................................6
Bosnia Mobile SWOT....................................... 6
Bosnia Fixed-Line And Internet SWOT............. 7
Bosnia & Herzegovina Political SWOT ............ 8
Bosnia & Herzegovina Economic SWOT.......... 9
Bosnia & Herzegovina Business Environment SWOT......................... 10
Business Environment Analysis ...11
Central And Eastern European Markets ......... 11
Bosnia............................. 13
Table: Eastern Europe Business Environment Rankings ..................... 15
Industry Forecast Scenario ............16
Mobile........................ 16
Table: Bosnian Telecoms Sector – Mobiles – Historical Data & Forecasts .............................. 16
Fixed Line.................. 18
Table: Bosnian Telecoms Sector – Fixed Line – Historical Data & Forecasts .......................... 18
Internet ...................... 20
Table: Bosnian Telecoms Sector – Internet – Historical Data & Forecasts .............................. 20
Market Data Analysis .....................22
Mobile............................. 22
Contracts Awarded ......................................... 27
Table: Contracts Awarded.............................. 27
Bosnia Mobile Content ................................... 28
Regional Outlook....... 28
Data And Content Revenues Catching Messaging Revenues But Costs Remain A Concern ...... 31
Country Outlook ........ 33
Mobile Operator Data .................................... 36
Table: Mobile Operator Data For BH Mobile, 2006-2008.................. 36
Table: Mobile Operator Data For Mobilna Srpske, 2006-2008 ........... 36
Table: Mobile Operator Data For HT Mobilne Komunikacije, 2006 – 2008............................. 37
Fixed Line....................... 38
Table: Bosnian Local Market 2008................. 39
Internet ........................... 40
Wireline (Fixed-Line & Broadband) Developments............................. 44
Table – Wireline Developments (2008-09)...... 44
Regulatory Environment................45
Bosnia & Herzegovina: Regulatory Bodies And Their Responsibilities..................................... 45
Industry Developments..................47
3G Licensing.............. 47
Privatisations............. 47
MVNOs ...................... 47
Fixed-Line And Mobile Licence Fees Reduced .................................... 48
Competitive Landscape.................49
Competitor Analysis........ 49
Key Players................ 49
Table: Key Players: Bosnian Telecoms Sector..................................... 49
Table: Selected Operators Financial Indicators .................................. 49
Company Monitor...........................50
Sitronics – Russia’s Only Hope....................... 50
Title: Sitronics Business structures................. 51
Title: Steady Improvements............................. 52
Selected Profiles – Operators .............................. 54
Appendix ....58
Regional Telecommunications Penetration Overview.......................... 58
Fixed Line.................. 58
Table: Regional Fixed-Line Penetration Overview.............................. 59
Broadband ................. 59
Table: Regional Broadband Penetration Overview ............................. 60
Mobile........................ 60
Table: Regional Mobile Penetration Overview.................................... 61
Telecoms Business Environment Ratings Methodology......................................62
Weighting........................ 63
Table: Weighting ....... 63
Table: Indicators ....... 64
Country Snapshot: Bosnia Demographic Data.................65
Section 1: Population...................................... 65
Table: Demographic Indicators, 2005-2030........................................ 65
Table: Rural/Urban Breakdown, 2005-2030 ....................................... 66
Section 2: Education And Healthcare............. 66
Table: Education, 2000-2003 ......................... 66
Table: Vital Statistics, 2005-2030................... 66
Section 3: Labour Market And Spending Power .................................. 67
Table: Average Annual Wages, 2005-2012..... 67
BMI Telecoms Industry Glossary .......................................68
Table: Glossary Of Terms............................... 68
BMI Telecoms Forecast & Sourcing...................................70
How We Generate Our Industry Forecasts .......... 70
Telecommunications Industry Forecasting:.... 70
Key Indicators............ 70
Business Environment Ratings........................ 70
Sources ........................... 71