SMEs in Korea: keen on mobile unified communications

Executive summary
In a nutshell
Key findings
SMEs will continue investing in telecoms despite the adverse financial conditions
Diversity of suppliers is holding back service consolidation
Mobility in SMEs is growing but employees tend to use their own devices at work
Good opportunities in managed services
A diverse market for Internet access
Security is the top priority in mobility
Opportunities in mobile UC
Analysis
SMEs’ views on telecoms
SME expenditure
Opportunities for managed services
Services providers
Internet access and networking
Mobility solutions and applications
About our survey
Scope




List of Tables
Table 1: Korean sample of the SME survey






List of Figures
Figure 1: SMEs in Korea: views on telecoms
Figure 2: SMEs in Korea: annual telecommunications services share spend
Figure 3: How SMEs in Korea expect their annual telecoms expenditure to change in one year
Figure 4: SMEs in Korea: managed services considered
Figure 5: Service providers
Figure 6: SMEs in Korea: most important areas for improvement in current telecoms service levels
Figure 7: SMEs in Korea: services for Internet access
Figure 8: SMEs in Korea: main mobile telecoms priorities
Figure 9: Mobile data applications
Figure 10: Voice mobility solutions for people moving around within the workplace