Concierge Services - A Global Industry Outlook

1.CONCIERGE SERVICES MARKET IN REVIEW
Concierge Services – The Contemporary Lifestyle Support System
The Origin and Emergence of Concierge and Concierge Services
The Emergence of Corporate Concierges
The Emergence of Building Concierges
The Emergence of Cyber Concierges
September 11 Expands Role of Concierges
Specialty Niches – Beyond the Basic and Basics.
Bundling Concierge and Product/Services Spell More Business, More Loyalty
The Present and The Future of Concierge Services
Market Makers – Studying the Few that Build the Market
2 Places at 1 Time: A Leader in Class
Capitol Concierge
Concierge at Large, Inc
LesConcierges, Inc
LifeStyle Management: A Concierge Service Provider for Busy Patrons
Quintessentially
Ten UK
White Concierge
2.MARKET DYNAMICS
Hotels – Moving Up the Concierge Services Ladder
UHNWIs: The Target Audience for Holiday Home, New Home Concierges
Tending The Luxury Travelers’ Need for Personalization
Pay-As-You-Go Concierge Model: Appealing Wealthy
Home Concierges – The New "Household Managers"
Airlines Sector Wakes Up to the Concierge Benefit
Virtual Personal Assistants – The New Online Errand Outsourcing Mantra
Enhanced Customer Experience – The Travel Concierge Motto
Retailers – The Newest to Embrace the Concierge Culture
Concierge Services – Winning Favor of Motorsports Enthusiasts
3.REGIONAL TRENDS AT A GLANCE
Affluent Americans Driving Demand for Concierge Physicians
Private American Banks Wooing Wealthy The New Concierge Services Way
Brit Credit Card Companies Bet On Concierge Services
The Digital Concierge to Place Singapore on World Concierge Map
4.CONCIERGE SERVICES – THE "AT YOUR SERVICE" INDUSTRY
Introduction to Concierge Services
Concierge Services Types
Personal Concierge Services
Personal Concierge Services for the Affluent
Personal Concierge Services for the Busy Household
Personal Concierge Services for the Disabled
Corporate Concierge Services
Corporate Concierge Services for the Company
Corporate Concierge Services for the Company’s Clients
Corporate Concierge Services for the Company’s Employees
5.SERVICE LAUNCHES
Jeppesen, WhiteConcierge Partner to Launch New Concierge Service
Errand Solutions Introduces Concierge Service at New York Hospital
VTB24 Introduces Concierge Service
URBN Introduces Extended Concierge Services
Air New Zealand Launches International Airline Concierge Service
Blue Spa Introduces New Exclusive Concierge Service
Global MD Launches Medical Tourism Concierge Services in India
IGY to Launch Anchor Marina
Kern River Outfitters Introduces Concierge Service
HeyCosmo Launches Two New Services
Estate Vault Launches Travel Health Care Concierge Service
Linden Travel Launches Linden Elite
M2M Communications Launch Service Drive Concierge
Life Simplified helps People Achieve Work/Life Balance
VIPDistinct Launches New Concierge Service
Le Reve Introduces Luxury Travel Concierge Service
Philips Electronics Introduces Simplicity Concierge
Excellence Property Introduces Turnkey Service for South Florida Market
Dominion Unveils Virtual Concierge Service
Dominion to Introduce Corporate and Personal Concierge Services
OnCall Starts Phone Concierge Service
Sahara Introduces ‘Sahara Care House’
Phoenix Launches Phoenix Concierge Service
Air New Zealand Launches In-flight International Airline Concierge Service
GMAC to Introduce Concierge Services
SPL Starts Student Concierge Service
Oryx Introduces Concierge Services for Property Investors
Impart Launches Concierge Kiosk at a Mackinac Island Hotel
6.STRATEGIC CORPORATE DEVELOPMENTS
Best Upon Request Wins The Christ Hospital Contract
Sodexo to Acquire Majority Stake in West Born
AmeriLife and Everest Sign Marketing agreement
VIPdesk Recruits Home-Based Brand Ambassadors for Retail Client
Stallion Oilfield Takes Over Polleyco Construction
"TheCompanyButler" – The New Concierge Service for Any Business
Quintessentially Plans Aggressive Marketing Campaign
Denihan Hospitality Pockets James Hotel Brand and James Chicago
Ultimate Resort Completes Ventures Equity Vacation Club Acquisition
Panasonic Extends Plasma Concierge Service
Ultimate Escapes Enters into Alliance with Luggage Express
Sportsworld Group Takes Over Mango Event Management
Nurtur Takes Over Work/Life Innovations
Wonderland Bakery and Errand Solutions Form Partnership
Home Concierge and Premier Payment Services Enter Partnership
Halcyon Jets Announces Jet One Jets Acquisition Plan
M2M Deploys Customer Service Application at RBM
Concierge Home Services Moves to Guelph
Dalbey Education Institute Signs Agreement with Concierge Colorado
VIVRE Selects VIPdesk
Mission Hospital Signs Agreement with Best Upon Request
Sunrise Health Partners with Best Upon Request
Adroit Urban Developers to Construct Luxury Apartment Complex
Sodexho Alliance Acquires Circles
Ultimate Resort Signs Agreement with Private Escapes
Partner Jet Enters into Joint Venture with Zebrano
Prestige International USA Expands Concierge Services
Alan Werba Plans Loring Ward International Acquisition
Best Upon Request Wins McLaren Regional Medical Center Contract
Best Upon Request Secures Contract from Children's Hospital of Michigan
Guggenheim Partners Takes Over KRT Business Management
Procter & Gamble Acquires Minority Interest in MDVIP
Mobile Ready Entertainment Snaps Up Key2Travel
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