Hotel industry in India has been doing well in the recent times due to upsurge in the economic activity in the last few years. Growth can be witnessed both in star category hotels and budget hotels. Being a service industry, the success of hotel management lies in providing the best services to the customers. As a result, efficient management of hotel or hospitality service is the main focus of leading hotel chains in the country.

With the addition of hotel rooms in the country, more and more qualified professionals will be required to manage these hotels. A hotel establishment also sums up as a workshop for training students and new recruits.

KEY FINDINGS & HIGHLIGHTS
• Hotel management is becoming complex as the volume and quality of services are increasing at a fast pace. Apart from hygiene and aesthetical beauty of the establishment, hotel guests are also impressed with the attentiveness, empathy and responsiveness of staff members.
• The Indian hotel industry felt the need for computerisation way back in 1982 when Asian Games (Asiad 82) was held in the country. Computers were introduced in leading hotels with an underlying idea of providing more personalised service to the guest.
• Hotel industry is thriving due to an increase in business opportunities and foreign and domestic tourism. By the year 2010, employment opportunities in the Indian hotel and catering industry are expected to increase to 15 million.

REASONS TO BUY
• Provides insight into the key concepts like Keeping, Front Office, Food & Beverage services of Hotel business management in a comprehensive manner
• The report will be useful to all students enrolled in hotel management courses, people connected with the hotel industry and investors looking for broad understanding of hotel management.
• Prepares students and budding management executives to face the industry confidently