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BT and ICT - two case studies

http://www.companiesandmarkets.com/Summary-Market-Report/bt-and-ict-two-case-studies-42925.asp


Report Summary

In 2004, Mike Cansfield wrote a paper called ‘Beyond managed services: how far can a telco go’, which concluded that the fusion of IT and telecommunications to form ICT (Information and Communications Technology) offered great prospects for telcos. BT was one of the first to realise the potential of ICT (or Networked IT Services, as it calls it) in revenue terms, but also in how approaches common in the IT industry can now be applied inside the telco.

Table of Contents

Table of contents

Ovum view

Key messages

What is ICT, and why is it so important to BT?

What is ICT?
The importance of ICT revenues to BT
ICT and cost reduction

Case study 1: BT and the NHS

The national network (N3SP)
The Spine
Local Service Provider (LSP) for London
Picture Archiving and Communications Systems (PACS)
Other services provided by BT to the NHS
ICT from BT is at the heart of the new NHS

Case study 2: BT and its own IT

Phase 1: the story so far
Phase 2: the next step
New metrics for this new age

Table of figures

Figure 1 The component parts of ICT
Figure 2 BT: ICT and total revenues 2004-2007
Figure 3 BT services provided to the NHS