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Premium Company Profile - Teleperformance SA

http://www.companiesandmarkets.com/Summary-Company-Profile/premium-company-profile-teleperformance-sa-40719.asp

Report Summary

Introduction

Having strong presence in the customer management services, Teleperformance is focused on growing through diversification and acquisitions. The group's recent acquisitions present ample opportunities in the fields of technical and debt collection services.

Scope

  • Contains corporate strategy, value chain presence and SWOT Analysis
  • Provides detailed business description, segment analysis, 5-year financial trends, key products and key competitors
  • Includes information on suppliers/ partners, shareholding structure and key employees with biographies


    • Highlights

    Teleperformance is a provider of outsourced contact center services. The group offers wide range of services, including customer management, business economy modeling, management site strategies, technical support and expertise across varies industries.

    The group manages its operations through three geographic regions: NAFTA, Europe, and rest of the World. For the fiscal 2007, Europe, the group's largest geographical market, accounted for 47.3% of its total revenues.

    Expanding customer relationship markets provide opportunities to strengthen the group's revenue streams. However, increasing competition threatens to erode the market share of the company.

    Reasons to Purchase

  • Access all the important information and analysis on the company in a single report
  • Understand company's strengths, weaknesses, opportunities and threats along with business strategy and value chain
  • Gain access to company's adjusted five year financial data along with key ratios and market capitalization

    • Table of Contents

    TABLE OF CONTENTS
    Overview 1
    Catalyst 1
    Summary 1
    Company Structure 5
    Company Overview and Key Facts 5
    Business Description 6
    History 7
    Company Locations and Subsidiaries 9
    Company Financials 11
    Overview 11
    Revenue by Geography 11
    Products and Services List 12
    Major Products and Services 12
    Competitors and strategic business relationships 13
    Top Competitors 13
    Clients 14
    Strategy 15
    Mission 15
    Company statement 15
    Strategy 17
    Corporate Social Responsibility 18
    SWOT Analysis 19
    Overview 19
    Strengths 20
    Weaknesses 21
    Opportunities 22
    Threats 23
    Value Chain Analysis 24
    Value Chain Analysis 24
    Services 25
    Key Employees 26
    List of Key Employees 26
    Key Employee Biographies 27
    Financial and Operational Overview 29
    Financial Overview 29
    Key Industry-specific Ratios 31
    Appendix 32
    Ask the analyst 32
    Datamonitor consulting 32
    Disclaimer 32


    TABLES
    Table 1: Teleperformance - Key Facts 5
    Table 2: Teleperformance - Other Locations and Subsidiaries 9
    Table 3: Teleperformance - Revenue by Geography, 2005-2006 ($ Mn) 11
    Table 4: Teleperformance - Major Products and Services 12
    Table 5: Teleperformance - Top Competitors 13
    Table 6: Teleperformance - Clients 14
    Table 7: Teleperformance - SWOT Analysis Summary 19
    Table 8: Teleperformance - Value Chain Analysis 24
    Table 9: Teleperformance – Key Employees 26
    Table 10: Teleperformance - Financial and Operational Highlights, 2002-2006 ($ Mn) 29
    Table 11: Teleperformance - Key Industry-specific Ratios, 2002-2006 31