CONTENTS

EXECUTIVE SUMMARY
HIGHLIGHTS
1. LOGISTICS MANAGEMENT- GLOBAL PERSPECTIVE
1.1 The Concept of Logistics
1.2 Importance of Logistics Management
1.3 Elements of Logistics Management
1.4 Supply Chain Management Vs Logistics Management
1.5 Logistics in Global Economy
1.6 Barriers in the Way of Global Logistics
1.6.1 Markets and Competition
1.6.2 Financial Barriers
1.6.3 Differences in distribution channels
1.7 Global Trade Perspectives
1.7.1 Importing and Exporting: A National Perspective
2. LOGISTICS MARKETING & MANAGEMENT
2.1 Relationship of Logistics with Marketing and Production
2.2 Marketing of Logistics
2.3 Logistics Sub-systems
2.4 Marketing Mix
2.4.1 Product
2.4.2 Price
2.4.3 Promotion
2.4.4 Place
2.4.5 People
2.5 Customer-focused Marketing
2.6 Logistics as a Core Strategic Competency
2.7 Trade-off Analysis
2.8 Types of Trade-off Analysis
2.8.1 Conjoint
2.8.2 Discrete Choice
2.8.3 Self-Explicated
2.8.4 Hybrid
2.8.5 Adaptive Conjoint Analysis
2.8.6 Cake Method and Logit-Cake Method
2.9 Forms of Logistics Management
2.9.1 Centralised Logistics Management
2.9.2 Decentralised Logistics Management
3. INTEGRATED LOGISTICS
3.1 Logistics Integration and its Importance
3.2 Logistics Integration Management
3.2.1 Logistical Competency
3.3 Integrated Logistics
3.3.1 Inventory Flow
3.3.2 Information Flow
3.3.3 Planning and Coordination Flows
3.3.4 Operational Requirements
3.4 Third Party Logistics
3.4.1 Types of 3 PL providers
3.5 Issues in Logistics Integration
3.5.1 Organisation Structure
3.5.2 Measurement Systems
3.5.3 Inventory Ownership
3.5.4 Information Technology
3.5.5 Knowledge Transfer Capability
4. MULTI-MODAL TRANSPORT
4.1 Features of Multimodal Transport System
4.1.1 Advantages of Multimodal Transport
4.1.2 Different types of operator
4.1.3 Status in India
4.2 Suppliers of Transportation Services
4.2.1 Single-Mode Operators
4.2.2 Specialised Carrier
4.2.3 Basic Package Services
4.3 Value Added Services
4.4 Ranking of Carrier Selection Determinants
5. CONTAINERISATION
5.1 Freight Container
5.1.1 Advantages of Container
5.2 Classification of Containers
5.2.1 Raw Material-based
5.2.2 Size-based
5.2.3 Use-based
5.3 Stuffing of Cargo in a Container
5.3.1 Precautions for Packing the Containers
5.3.2 Checking of Container after Packing
5.3.3 Arrangement of Container
5.3.4 Containerisation — The Concept of Unit Load
5.3.5 Leasing of Container
5.3.6 Maritime Container Rates (Freights)
5.4 Benefits to Trade
5.5 Constraints in Containerisation
6. INTERNATIONAL CONTRACT TERMS
6.1 International Contract Terms (Incoterms)
6.2 Rights and Duties under Principal Incoterms
6.2.1 FOB (named port of shipment) Contract:
6.2.2 CIF (named port of destination) Contract
6.3 General Conditions in Export Contracts
6.3.1 Special Contracts
6.3.2 Methods of Dispute Settlement
6.4 International Arbitration
7. INLAND CONTAINER DEPOT & CONTAINER FREIGHT STATION
7.1 Inland Container Depot/Container Freight Station – Roles and Functions
7.1.1 Primary functions of ICD/CFS
7.1.2 Benefits predicted from an ICD/CFS
7.1.3 Services offered by ICDs
7.2 Export Clearance at ICDs
7.2.1 Guidelines for Exporter
7.3 Clearance Procedure for Imports
7.3.1 Basic requirements for setting of an ICD
7.4 Container Corporation of India
7.4.1 Business Activities
7.4.2 Business Performance of CONCOR
7.4.3 Collaboration of CONCOR
7.4.4 Other players in ICD Business
7.4.5 Constraints in Growth of ICDs
7.5 International Scenario
8. WAREHOUSING & MATERIAL HANDLING
8.1 Importance and Benefits of Warehousing
8.1.1 Economic Benefits
8.1.2 Service Benefits
8.2 Warehouse Operating Principles
8.2.1 Design Criteria
8.2.2 Handling Technology
8.2.3 Storage Plan
8.3 Developing the Warehouse Resource
8.3.1 Warehousing Alternatives
8.4 Warehousing Strategy
8.4.1 Presence synergies
8.4.2 Industry synergies
8.4.3 Operating flexibility
8.4.4 Location flexibility
8.4.5 Scale economies
8.5 Managing Warehouse Resources
8.5.1 Storage Requirements
8.6 Material Handling
8.6.1 Basic Handling Considerations
8.6.2 Handling requirements
8.6.3 Types of Handling systems
8.6.4 Handling Equipments
8.7 Automated Material Handling
8.7.1 Potential of Automation
8.7.2 Order Selection System
8.8 ASRS SYSTEMS
8.9 Information-Directed Systems
8.10 Special Handling Considerations
9. PACKAGING AND PACKING
9.1 Functions of Packaging
9.2 Packaging Design
9.3 Packaging Materials and Kinds of Packaging
9.3.1 Packaging Material
9.3.2 Kinds of Packaging
9.4 Preparing for Packaging
9.4.1 Need for Packing: Risks in the Chain of Transportation
9.4.2 Dimensions of the Packing Boxes
9.5 Forms of Labels
9.6 Labels and Preferences for Colours, Numbers and Shapes
10. INVENTORY MANAGEMENT
10.2 Inventory Functionality
10.2.1 Geographical Specialisation
10.2.2 Decoupling
10.2.3 Balancing Supply and Demand
10.2.4 Buffer Uncertainties
10.3 Terms Associated with Inventory Management
10.4 Planning the Inventory Resource
10.4.1 Determining Order Point
10.4.2 Determining Lot Size
10.4.3 Economic Order Quantity
10.5 Components of Inventory
11. INFORMATION AND COMMUNICATION
11.1 Logistics Information System
11.2 Principles of Logistics Information
11.2.1 Availability
11.2.2 Accuracy
11.2.3 Timeliness
11.2.4 Exception
11.2.5 Flexibility
11.2.6 Appropriate Format
11.3 Logistics Information System Architecture
11.4 Planning and Coordination
11.4.1 Strategic Objectives
11.4.2 Capacity Constraints
11.4.3 Logistics Requirements
11.4.4 Manufacturing Requirements
11.4.5 Procurement Requirements
11.5 Operations
11.5.1 Order Management
11.5.2 Order Processing
11.5.3 Distribution Operations
11.5.4 Transportation and Shipping
11.5.5 Procurement
11.6 Logistics Information System (LIS)
11.6.1 Modules
11.6.2 Data Files
11.6.3 Management and Data Entry Activities
11.6.4 Reports
12. DOCUMENTATION
12.1 Rationale for Documentation
12.2 Documents
12.2.1 Master Document
12.2.2 Standardised Document
12.2.3 Principal Documents

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