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Managed and hosted IP telephony services in the US (Ovum)
- Market: Telecommunications
- Published Date: 22/10/2007
- Report Title: Managed and hosted IP telephony services in the US
- View Report Summary: View Report Summary
- Report Type: Market Report
- Country: US
- Number of Pages: 17
Table of contents
Key messages
Introduction
A varied set of portfolios
Variety of management models
IP centrex simple today but likely to evolve
Management on a spectrum for managed IP PBX
Pricing models
Features and packages
Productisation versus customisation
Geographic coverage
Target markets
SMEs and distributed businesses still the ‘sweet spot’ for IP centrex
All sizes, with emphasis on large, for managed services
Migration strategies
Differentiation
Pricing and simplicity for SMEs
Reliability, integration, customisation for larger customers
Unified communications
Future trends
Prospects for managed and hosted services
Table of figures
Figure 1 Hosted and managed IP telephony services
Figure 2 Managed and hosted IPT portfolios
Figure 3 Management options with managed IP PBX services
Figure 4 Typical charging structures
Figure 5 Application server vendors
Figure 6 Migration strategies
Figure 7 Managed and hosted IPT extension forecasts (000s)
Figure 8 Managed and hosted IPT revenue forecasts ($ million)
Key messages
Introduction
A varied set of portfolios
Variety of management models
IP centrex simple today but likely to evolve
Management on a spectrum for managed IP PBX
Pricing models
Features and packages
Productisation versus customisation
Geographic coverage
Target markets
SMEs and distributed businesses still the ‘sweet spot’ for IP centrex
All sizes, with emphasis on large, for managed services
Migration strategies
Differentiation
Pricing and simplicity for SMEs
Reliability, integration, customisation for larger customers
Unified communications
Future trends
Prospects for managed and hosted services
Table of figures
Figure 1 Hosted and managed IP telephony services
Figure 2 Managed and hosted IPT portfolios
Figure 3 Management options with managed IP PBX services
Figure 4 Typical charging structures
Figure 5 Application server vendors
Figure 6 Migration strategies
Figure 7 Managed and hosted IPT extension forecasts (000s)
Figure 8 Managed and hosted IPT revenue forecasts ($ million)
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