1. Mobile payments
1.1. Introduction
1.2. M-payments reaching the 'critical mass'
Table 1. Mobile payment defined
1.2.1. What is an m-payment and how is it processed?
Chart 1. Mobile payment adoption survey
Chart 2. Mobile payment adoption survey
1.2. M-payment: from pilot-phase to commercial launch
1.3. M-payment adoption - Japan leads the field
1.3.1.Japan in major m-payment tech push
1.4.How m-payment market is shaping
1.5.Benefits of m-payment
1.5.1.Benefits to consumers
1.5.2.Benefits to retailers
1.5.3.Benefits to manufacturers and developers
1.5.4.Benefits to network operators
1.6.Drawbacks
1.7. M-payment adoption
Figure 1. The mobile payment landscape
1.7.1.Retailer and customer adoption
1.7.2.M-payment: user-adoption
1.7.2.1.M-payment user-adoption: Nokia and O2 trial
1.7.3. M-payment adoption and the stakeholders
1.7.4.Security is vital to m-payment adoption
1.8. M-payment technologies
Table 2. Mobile payment technologies comparison
1.8.1. NFC (near field communication)
1.8.2. RFID (radio-frequency identification)
1.8.2.1. RFID in m-payment
1.8.3. Bluetooth
1.8.3.1.Bluetooth in m-payment
1.8.4. IrDA, protocols and standards
Table 3. IrDA’s major stakeholders
1.8.4.1.IrFM
1.8.4.2.IrReady
1.8.4.3. IrSimple
1.8.5. FeliCa
1.8.5.1. Mobile FeliCa
1.8.6. Barcode scanning
1.8.7. Pre-paid payments

2. Mobile banking
2.1. Mobile banking: m-banking or mbanking
2.1.1. M-banking and scope of its services
Table 4. Mobile banking defined
2.2. M-banking vs mobile bank
Figure 2. Mobile opportunities for financial sector
2.3. M-banking - downloaded and pre-loaded
2.4. M-banking services offering
2.4.1. M-banking services offering: m-banking at Citibank
Figure 3. Mobile banking
2.4.2. M-banking services: how the UK banks moving forward
2.4.3. M-banking services: encouraging results from US trial
2.4.4. M-banking services: reducing reliance on branch-based services
2.4.5.M-banking services - Malaysia in focus
2.5.Brazil aims 1 million m-banking users by 2012
2.6. M-banking in US
2.7. M-banking in South Africa likely overtake internet client base
Chart 3. Global telecoms subscriber growth 1982-2013
Chart 4. African mobile subscriber growth 1999-2013
2.8. M-banking in Japan: the launch of mobile 'New Bank'
2.9.M-banking in developing world: linking adoption, impact and use
2.9.1.Pre-paid mobile banking for all
2.9.1.1.Pre-paid spending - a growing market
2.10. M-banking - person-to-person payments

3. Mobile wallet
3.1.Mobile wallet - the card-in-phone technologies
3.2. mWallet and Visa
Figure 4. Mobile wallet network map
3.2.1. Visa: m-payment platform and solutions
3.2.1.1 Visa in mobile money transfer pilot in US
3.2.1.2. Visa joins Nokia to deliver m-payment solutions
3.2.1.3. Visa m-payment plan and services for Google's phone
3.3. Visa's m-payment gains global momentum
3.3.1. Visa's payWave since launch
3.4. MasterCard
3.4.1.MasterCard in m-payments: MasterCard mobile programme
3.5. MasterCard PayPass
3.5.1. The spread of PayPass
3.5.1.1. The spread of PayPass - the most recent developments
3.6. MasterCard over-the-air provisioning service
3.7. MasterCard and security in m-payments
Table 5. mWallet standards
3.8. Mobile payment forum: Visa and MasterCard to promote m-ayments
3.9. JPMorgan Chase
Table 6. Mobile Payment Forum members
3.9.1. JPMorgan's blink
3.9.1.1. Advantages of blink for customers and merchants
3.10. TCH and FSTC m-commerce initiative
Table 7. Members of clearing house initiative
3.11. SEMOPS
3.11.1. SEMOPS - a new concept in m-payments?
3.11.2. Will SEMOPS become a major player?
3.12. Japan - NTT DoCoMo's iD mobile wallet


4. Mobile remittance
4.1. Mobile Remittance: What is a mobile remittance?
4.2. Remittances' influence on macro and micro-economic activity
4.3. Global trends in flow and growth of remittances
Chart 5. Growth of global remittance flows 1990-2007
4.3.1. Trends in remittances' flows into recipient countries
4.4. Migration patterns and remittances corridors
Figure 5. Major bilateral remittance corridors and estimated flows, 2007
4.4.1.Growth of UK-Poland remittance corridor
4.5. Drivers of implementation and growth of mobile remittances as single market
4.5.1. Financial infrastructure
4.5.2. Cost reductions and mobile remittances growth
4.5.3. Mobile remittances vs IMTS, and curb on money laundering
4.5.4. Poor conventional financial infrastructure in rural districts: an opportunity for growth in mobile remittances
4.5.5. Mobile Infrastructure and mobile remittances growth
4.5.5.1. Global mobile penetration
4.6.Technological developments
4.6.1.The development of m-transaction
4.6.2. Device convergence
4.6.3.Convergence embraces mobile transaction
4.6.4.Low-cost handsets
4.6.5.SMS banking
4.6.6.STK-enabled mobile transaction
4.6.7.IVR banking service delivery
4.6.8.USSD/USSD2
4.6.9.WAP service delivery
4.6.10.Service delivery via J2ME applications
4.6.11. mWallet
4.7.Mobile remittances - operator-side types of implementation
Chart 6. Mobile remittance value chain
4.7.1.Business models
4.7.1.1.Mobile operator as bearer channel provider
4.7.1.2. Mobile operator as bearer and banking application host
4.7.1.3. Integrating banks into mobile operator hosted platforms
4.7.1.4.MNO adoption of financial institution status
4.8.Business model options for financial institutions
4.8.1.Service models
4.8.2. mWallet to mWallet
4.8.3. mWallet to Cash
4.8.4. Cash to mWallet
4.9. Financial and mobile industry convergence - control points. and requirements in implementation
4.9.1.Regulatory requirements
4.9.2.Formalising remittance flows

5. M-commerce and m-trade
5.1. M-commerce defined
Table 8. What is M-commerce
5.2. Forms of m-commerce
5.3. M-commerce vs e-commerce: advantages and disadvantages
5.3.1. M-commerce vs e-commerce: systems and technologies
Table 9. M-commerce vs e-commerce: systems and technologies
5.4. M-ticketing - off the rails
5.4.1. M-tickets at O2 wireless festival
5.4.2. Nokia creates live nation - priority m-ticketing
5.4.3. M-ticketing takes flight
5.5. M-vouchering: vouchers, coupons and loyalty cards
5.6. M-commerce: content purchase and delivery
5.7. M-commerce in content purchase: a fast growing business in Japan
5.7.1 Advertising, promotion and information services
5.7.1.1. Advertising
5.7.1.2. The location based services
5.7.1.3. Information services
5.8. Mobile brokerage
Figure 6. Approaches to mobile brokerage infratracture
5.8.1. M-trading: equities, commodities and forex trade
Image 1. Mobile trading
5.8.1.1. M-trading growing fast in India
5.9. Mobile auctions
5.10. M-commerce and security challenges

6. NFC and RFID
6.1. NFC as defined by NFC Forum
6.1.1. How NFC works
6.1.2. Key benefits of NFC technology
6.2. NFC application and scope of its services
6.2.1. The case for NFC in m-payment
6.2.1.1. NFC application in mobile ticketing
6.2.1.2. NFC in M-ticketing: success of London trial
6.2.1.3. NFC in m-ticketing for events
6.2.2. NFC use with other devices
6.2.3. NFC application in advertising
6.2.4. NFC in connectivity
Figure 7. NFC consumer devices and use
6.2.5. NFC in maximising other platforms and devices
6.3. The technological aspects of NFC: What does it evolve around?
6.4. NFC and its stakeholders
Table 10. NFC Forum’s key members since launch
Table 10.1. NFC Forum’s key members since launch
6.4.1. NFC Forum
6.4.1.1. NFC Forum members
6.4.2. NFC stakeholders: Nokia and O2 take the lead
6.4.2.1. Nokia-O2 trial: Oyster on Mobile?
6.4.2.2. Nokia-O2 trial: an insight of future services
6.4.3. NFC stakeholders: US BART trial
6.5. NFC-enabled devices
Figure 8. NFC-enabled handsets and devices available
6.5.1. NFC devices: mobile phones
6.5.2. NFC readers/writers
6.6. Major developments in NFC
6.7. RFID
6.7.1. RFID, how it works
Image 2. An RFID tag
6.7.2. Mobile RFID
6..7.3. RFID applications and markets
6.7.3.1. RFID in mass transit
6.7.3.2. RFID application in logistics
6.7.3.3. RFID use in supply chain management
6.7.3.4. RFID in sports & leisure ticketing
6.7.3.5. RFID in m-payments
Image 3. Nokia 3220 with RFID chip
6.7.4. Big brother - privacy concerns regarding RFID

7. Security and standardisation
7.1. M-payment: security and standardisation
Table 11. Dimensions of security in mobile payments
7.1.1. Is technology diversification a barrier to development?
7.2. Mobile payment security
7.2.1. Security is vital to m-commerce adoption
7.3. Security issues: industry should find standardised solution to protect customers
7.4. M-payment security: GSMA 'pay-buy mobile' initiative
7.4.1. GSMA trial in Korea
7.4.2. The 'Pay-buy mobile' initiative: the GSMA's projects and experiments
7.5. Handset manufacturers UICC support
7.6. M-payment security and user identification
7.6.1. M-payment security: IST's SecurePhone
7.6.2. M-payment security: AuthenTec and Hitachi's fingerprint sensor
Image 4. Authentec's fingerprint scanner
7.7. Standardisation as an achievable goal

8. Major developments in m-payments
8.1. M-payment developments: November 2008
8.1.1. India's mChek's PCI DSS 1.2 certification
8.2. October 2008
8.2.1. Canadian m-payment pilot
8.2.2. MasterCard's over-the-air provisioning for mobile
8.2.3. Wausau Financial-ClairMail's GreenPayments for mobile
8.2.4. Western Union-Orascom's mobile money transfer pilot
8.2.5. Citi-Obopay mobile P2P fee and pilot
8.2.6. BART Riders NFC payment trial
8.3. September 2008
8.3.1. RBC's mobile payment service
8.3.2. Visa-US Bank's mobile money transfer pilot
8.3.3. Visa in Google mobile platform
8.3.4. Visa-Nokia's m-payment- services
8.3.5. Smart Card Alliance Council includes m-payments
8.3.6. M-payment processing solution in Asia-Pacific
8.3.7. NFC pilot in Singapore
8.3.8. The Bancorp Bank, Obopay pre-paid payment card
8.3.9. Consumers interest in m-banking
8.3.10. Fiserv, M-Com partners on mobile money offering
8.3.11. Mobile payment platform
8.3.12. Visa's new m-payment services
8.3.13. NFC London trial
8.4. August 2008
8.4.2. Pulse 2008 debit issuer study
8.4.3. M-remittances and m-banking
8.4.4. Obopay, Grameen m-payments solutions
8.4.5. Fundtech-Firethorn mobile corporate cash management
8.5. July 2008
8.5.1. $5M financing for m-payments
8.5.2. WB whitepaper on developing mobile money ecosystems
8.5.3. CPNI m-banking platform
8.5.4. Indian guidelines on m-payments
8.5.5. NFC-based proximity m-payments
8.5.6. India's stored value wallet
8.5.7. Mobile financial services
8.5.8. Gemalto for NFC mobile-payments
8.5.9. Requirements for NFC handsets
8.6. June 2008
8.6.1. Bank of America invests in mFoundry
8.6.1. Mobile financial services for Android
8.6.2. P2P m-payment service
8.6.3. Digby m-commerce platform
8.6.4. FSTC mobile tech initiative
8.7. May 2008
8.7.1. Pay by mobile parking
8.7.2. SmartPay utility bill payment service in China
8.7.3. Mobile money in UK
8.7.4. Mobile money transfer in Philippines
8.8. April 2008
8.8.1. BaBee pre-paid MasterCard
8.8.2. CyberSource, mPoria partners on m-commerce
8.8.3. Mobile vouchers
8.8.4. Amazon TextBuyIt
8.8.5. Pre-paid mobile phone service
8.8.6. Blaze mwallet
8.9. March 2008
8.9.1. Mobile account access
8.9.2. Money transfer in India
8.9.3. M-payments in Malaysia
8.9.4. M-payments and banking project
8.9.5. Mobile money ventures
8.9.6. M-payment services upgrade
8.10. February 2008
8.10.1. Rent payment via mobile
8.10.2. Mobile solutions in North America
8.10.3. Citi investment
8.11. January 2008
8.1.1. Mobile payments pilot in US
8.11.2. NFC payments and ticketing platform
8.11.3. M-banking and payments
8.11.4. M-payments support for Blackberry
8.11.5. M-banking to Credit unions
8.11.6. Obopay in Indian mobile market

9. M-payment: conclusion & forecast
9.1.M-payment - the emerging market
9.2.M-payment: from pilot phase to commercial launch
9.3.M-payment reaching the 'critical' mass
9.4. M-payment's future growth
9.5. M-payment growth and the stakeholders
9.5.1.Consumer demand and adoption
9.5.2.M-payment stakeholder adoption
9.6. Opportunities for m-payment stakeholders
9.6.1. Business-to-business applications and opportunities
9.7. Benefits and drawbacks
9.7.1.Benefits
9.7.1.1.Consumer benefits
9.7.1.2.Benefits to stakeholders
9.7.2 Drawbacks/shortcomings
9.7.2.1. Possible shortcomings consumers see at this stage
9.7.2.2. Possible shortcomings: service providers/retailers
9.7.2.3. Possible shortcomings: mobile network operators
9.8. Forecast
Chart 7. M-Payment market forecast 2008-2013
Chart 8. Annual mpayments Growth Rate 2008-2013
9.8.1.Where will this growth come from?
Chart 9. Share of transactions by service 2013
9.8.2.M-payment growth: the geographical expansion
9.8.3. Lessons to be learnt by the industry





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