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Multinationals, IP telephony and unified communications (Ovum)
- Market: Telecommunications
- Published Date: 08/11/2007
- Report Title: Multinationals, IP telephony and unified communications
- View Report Summary: View Report Summary
- Report Type: Market Report
- Country: Global
- Number of Pages: 19
Table of contents
Key findings
Progress with implementing IP telephony
Network convergence
Drivers of IPT implementation and network convergence
Implementation issues
Business usage of consumer IP telephony services
Unified communications
Table of figures
Figure 1 IP telephony is penetrating further into enterprises
Figure 2 Site-by-site approach favoured for IP telephony implementation
Figure 3 A mixed PBX bag before IP telephony
Figure 4 Cisco dominates after IP telephony implementation
Figure 5 Interest in managed IP telephony, but little appetite for hosting
Figure 6 Most will use VoIP in WAN within two years
Figure 7 MPLS: the main technology for convergence
Figure 8 Many use the public Internet as part of the corporate network, even for voice
Figure 9 Mobility and strategy are now important drivers of convergence
Figure 10 Most consider their IPT/convergence implementation successful
Figure 11 Skype is not supported in multinationals
Figure 12 Skype raises security and control concerns
Figure 13 Much demand for unified communications applications within the year
Figure 14 Inter-operability strategy key; single vendor for UC not an issue
Figure 15 No clear winner in UC ‘vendor wars’
Figure 16 Social networks will have an important role in business
Key findings
Progress with implementing IP telephony
Network convergence
Drivers of IPT implementation and network convergence
Implementation issues
Business usage of consumer IP telephony services
Unified communications
Table of figures
Figure 1 IP telephony is penetrating further into enterprises
Figure 2 Site-by-site approach favoured for IP telephony implementation
Figure 3 A mixed PBX bag before IP telephony
Figure 4 Cisco dominates after IP telephony implementation
Figure 5 Interest in managed IP telephony, but little appetite for hosting
Figure 6 Most will use VoIP in WAN within two years
Figure 7 MPLS: the main technology for convergence
Figure 8 Many use the public Internet as part of the corporate network, even for voice
Figure 9 Mobility and strategy are now important drivers of convergence
Figure 10 Most consider their IPT/convergence implementation successful
Figure 11 Skype is not supported in multinationals
Figure 12 Skype raises security and control concerns
Figure 13 Much demand for unified communications applications within the year
Figure 14 Inter-operability strategy key; single vendor for UC not an issue
Figure 15 No clear winner in UC ‘vendor wars’
Figure 16 Social networks will have an important role in business
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